Frequently Asked Questions
Everything you need to know about Brand Architect.
Credits & Billing
What are credits?
Do credits roll over?
Can I top up credits anytime?
What happens if I run out of credits?
Can I transfer my credits to a friend?
Plans & Subscriptions
Can I use the platform without a subscription?
Can I cancel anytime?
Can I upgrade or downgrade my plan?
Is there a free trial?
Designs & Downloads
Can I download my designs without a watermark?
What file formats can I download?
Can I save designs to a library?
How many brands can I manage?
Credit Costs
How many credits does each engine use?
Why do some engines cost more credits?
Still have questions? Contact us.